Hello, I’m Muthukumar (Muthu) 👋

I turn complex business needs into clear, governed solutions.

Business Analyst with 14+ years across enterprise data platforms, AI-enabled transformation, finance, insurance and reinsurance. I connect business context, data, controls and technology so global teams can move from ambiguity to measurable outcomes.

↓ business depth + technical curiosity + a practical builder’s mindset.

How I connect the dots…

BUSINESS
PROBLEM?
USER
NEED ♡
DATA
+ RULES
AI / TECH

understand → simplify → connect → validate → learn ↗

01 / enterprise impact

Where I create value

Selected capabilities and outcomes, shared without exposing confidential programme details.

GLOBAL HR DATA PLATFORM

Governed analytics for 90,000+ employees

Drive business analysis across Workday, Azure Databricks, Power BI, Collibra and Immuta—covering integration, reporting, privacy, access control and validation.

Enterprise ScaleData PlatformsUAT
DATA GOVERNANCE & ACCESS

Turn privacy intent into implementable controls

Bridge business, engineering, security and governance teams to translate sensitive-data requirements into policy-based access rules and auditable outcomes.

Immuta / PBACCollibraData Privacy
AI & PROCESS TRANSFORMATION

Make AI useful, responsible and testable

Define business use cases, requirements, workflows, expected outcomes and validation approaches for AI-enabled assistants and process transformation.

Conversational AIEthical AIProduct Thinking
02 / my BA lens

From ambiguity to measurable value

A practical model for slowing down the solution conversation just enough to understand the real problem.

1. Why?

Clarify the problem, users, outcome and value.

2. What?

Map journeys, requirements, rules and data.

3. How?

Collaborate with architecture and engineering.

4. Did it work?

Validate acceptance, adoption and learning.

03 / learning in public ✦

Experiments, sketchnotes & ideas

I use small builds and visual thinking to explore AI, data and product questions—not just read about them.

AI × SPORTS ANALYTICS

⚽ Four AIs predict FIFA 2026

A visual experiment comparing ChatGPT, Gemini, Claude and DeepSeek with the same prediction framework. It combined prompt design, model comparison, data interpretation and sketchnote storytelling—and reached 1,250+ impressions.

Prompt DesignModel ComparisonVisual Storytelling
AI × GOVERNANCE

🧠 Governance Copilot

A concept for inspecting schemas, suggesting sensitivity classifications and policy ideas, and converting findings into BA-ready artefacts.

AIGovernanceRequirements
VISUAL THINKING

✎ Atomic BA Sketchbook

A growing learning-in-public practice that turns AI, productivity, business analysis and data concepts into concise visual explanations people can understand and remember.

SketchnotesSensemakingLearning in Public
04 / career journey

Domain depth meets modern platforms

A career spanning the full delivery lifecycle—from requirements and process analysis to solution validation, UAT and adoption.

2016 — PRESENT

Shell · Business Analyst

Enterprise HR data platforms, data governance, policy-based access, analytics, finance transformation and AI-enabled workflow initiatives.

Global Stakeholders90,000+ EmployeesCross-functional Delivery
2011 — 2016

Insurance & reinsurance consulting

Requirements, blueprints, functional specifications, testing, POCs and client demonstrations for organisations including Munich Re, Swiss Re, GIC India and Thai Re.

SAP FS-RIFS-CDInsurance Operations
END-TO-END DELIVERY

From conversation to adoption

Facilitate workshops, process and data-flow discussions, requirements reviews, backlog alignment, solution validation and stakeholder adoption.

WorkshopsFunctional AnalysisAgile Delivery
05 / continuous learning

Selected credentials

Formal learning across business data analytics, cloud data, responsible AI, agile delivery and insurance operations.

AI

Discovering Ethical AI

Udacity · Issued April 2026

BA

Certification in Business Data Analytics

IIBA · Issued September 2025

DG

Business Analyst / Data Scientist Learning Path

Collibra · Issued October 2024

AZ

Microsoft Certified: Azure Data Fundamentals

Microsoft · Issued May 2024

GS

Green Software for Practitioners

The Linux Foundation · Issued April 2024

AG

Certified ScrumMaster & ISTQB Agile Tester

Agile delivery and quality engineering foundations

“My sweet spot is the space between the business conversation and the technical build.
06 / about me

BA by profession. Builder by curiosity.

I bring business-analysis fundamentals, deep insurance and reinsurance domain experience, and modern data-platform exposure. Today, my focus is the intersection of Business Analysis + Data + AI—where clear problem framing, governance and responsible adoption matter as much as technology.

I enjoy making complex systems understandable: asking sharper questions, visualising flows, surfacing assumptions and helping multidisciplinary teams build the right thing.

Business AnalysisIIBA-CBDARequirements ElicitationProcess & Data FlowsAzure DatabricksPower BICollibraImmuta / PBACData GovernanceAI Use CasesInsurance & ReinsuranceAgile & UAT

Have an interesting business, data or AI problem?

Let’s exchange ideas, learn and build something useful.

Connect on LinkedIn →